Disabled iTunes and I cloud
My credit card was cut by the bank however I had a subscription for storage so therefore it was unable to pay and now my iCloud and iTunes is disabled and I’m unable to update WhatsApp what do I do now?
iPhone XR, iOS 14
Question marked as
jerneice Said:
"Disabled iTunes and I cloud: My credit card was cut by the bank however I had a subscription for storage so therefore it was unable to pay and now my iCloud and iTunes is disabled and I’m unable to update WhatsApp what do I do now?"
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Contact Apple Support:
For Financial Assistance, Contact Apple Support. These are user-to-user forums. We are not Apple. Apple barely reads these site on their own time, as it is. So, talking to Apple, they will see this from their side, and will run you through the fix. Here is the information for contacting Apple Support:
Apple Phone Support:
- Contact Us - Choose Locations
- U.S. (800)MY-APPLE
- Proceed from there as Necessary
Why the Wait:
Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)