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how to find my purchase

Some thing my son has purchased worth $110 using my GSM service provide, I cannot find? Please help me find the same and advise how to revert the purchases.


Thanks

iPad, iPadOS 13

Posted on Jan 3, 2021 11:18 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 4, 2021 11:03 AM

Click on the links to request a refund:


Request a refund for an App Store or iTunes Store purchase - https://support.apple.com/HT204084


Report a Problem to request a refund - https://reportaproblem.apple.com/?s=6


If a reporting a problem request is unsuccessful you can also try:


Other ways to contact iTunes Support:

https://www.apple.com/emea/support/itunes/contact.html

or

https://support.apple.com/country-selector/itunes


Apple's terms of purchase for most countries are effectively, "All Transactions are final" (check terms at: http://www.apple.com/legal/internet-services/itunes/ ). Apple may refund on a case by case basis, but realize they can also say no.


=========

Apple's terms of purchase in the USA are, "All Transactions are final" (https://www.apple.com/legal/internet-services/itunes/us/terms.html), but some countries have different laws so check terms for your country at: http://www.apple.com/legal/internet-services/itunes/. If sales are final then it is Apple's decision if they want to grant a refund. You can always ask, and people do get refunds on a case by case basis, but Apple can also say no.


1 reply
Question marked as Top-ranking reply

Jan 4, 2021 11:03 AM in response to pratibha97

Click on the links to request a refund:


Request a refund for an App Store or iTunes Store purchase - https://support.apple.com/HT204084


Report a Problem to request a refund - https://reportaproblem.apple.com/?s=6


If a reporting a problem request is unsuccessful you can also try:


Other ways to contact iTunes Support:

https://www.apple.com/emea/support/itunes/contact.html

or

https://support.apple.com/country-selector/itunes


Apple's terms of purchase for most countries are effectively, "All Transactions are final" (check terms at: http://www.apple.com/legal/internet-services/itunes/ ). Apple may refund on a case by case basis, but realize they can also say no.


=========

Apple's terms of purchase in the USA are, "All Transactions are final" (https://www.apple.com/legal/internet-services/itunes/us/terms.html), but some countries have different laws so check terms for your country at: http://www.apple.com/legal/internet-services/itunes/. If sales are final then it is Apple's decision if they want to grant a refund. You can always ask, and people do get refunds on a case by case basis, but Apple can also say no.


how to find my purchase

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