Facetime using wrong number on MacBook

As often in the new year, I change phone carrier to get a better price plan. I always keep the same number of course, but for a short period of time, as the "phone number transfer" isn't instantaneous, my usual phone number isn't active, and I have to use a temporary one.


This time, the transfer between temp and old phone number hasn't been smooth: Facetime, on my Mac, is stuck with the temp phone number, and I do not know how to change it.


On my iPhone, everything is set with my old number, including Facetime and iMessages.

On my Mac, iMessage uses the right phone number... but not Facetime.


I turned it on and off, but it keeps on using the wrong phone number to dial (which doesn't work, since the number isn't active anymore).


Any suggestion?


J



MacBook Air 13″, macOS 10.13

Posted on Jan 4, 2021 7:31 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 6, 2021 12:01 PM

Hello GoonerJezzer,


We'd love to assist you with getting your phone number updated for iMessage and FaceTime. Please complete the steps listed here: Add or remove your phone number in Messages or FaceTime to make the changes.


Have a great day!


2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Facetime using wrong number on MacBook

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.