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Portrait mode is not working on my iPhone 8 Plus, I’ve updated the software. What could be the problem?

Portrait mode is not working on my iPhone 8 Plus, I’ve updated the software. What could be the problem?

iPhone 8 Plus, iOS 14

Posted on Jan 4, 2021 7:41 AM

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Question marked as Top-ranking reply

Posted on Jan 5, 2021 8:34 AM

When you say it doesn't focus, are you referring to the bokeh effect of blurring the background? This support document explains the use of Portrait mode, however there is no troubleshooting steps there. If you are following the steps in the support document and it is not working the way you expect, you can use the Contact Support link at the top of the page here to contact Apple Support for additional assistance. Use Portrait mode on your iPhone - Apple Support

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Question marked as Top-ranking reply

Jan 5, 2021 8:34 AM in response to iPhone8plu__

When you say it doesn't focus, are you referring to the bokeh effect of blurring the background? This support document explains the use of Portrait mode, however there is no troubleshooting steps there. If you are following the steps in the support document and it is not working the way you expect, you can use the Contact Support link at the top of the page here to contact Apple Support for additional assistance. Use Portrait mode on your iPhone - Apple Support

Portrait mode is not working on my iPhone 8 Plus, I’ve updated the software. What could be the problem?

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