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cannot unsubscribe from subscription have tried all options

I have followed the directives to unsubscribe from Jillian Michaels workout both on my phone and through my laptop and it shows my subscription is active. There is no cancellation option.

iPhone 6 Plus, iOS 11

Posted on Jan 4, 2021 10:24 AM

Reply
2 replies

Jan 6, 2021 2:28 PM in response to Debz712

Hey there Debz712,


We understand you're trying to cancel a subscription, and we'd like to share some resources that can help.


Get started here: See or cancel your subscriptions


This page may also help: Get help with subscriptions not billed through Apple


If you continue to experience issues with the subscription, and it's billed through your Apple ID, reach out here: Get Support


Take care.

cannot unsubscribe from subscription have tried all options

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