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Hi, I am not able to connect my podcast even if all the accounts with apple are open. Do you maybe know why this is happening? KR, Martina

Hi , I am not able to connect Itunes with my podcast even if all the procedure is correct. Who could help me?

Regards,

Martina



Posted on Jan 4, 2021 12:06 PM

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Question marked as Top-ranking reply

Posted on Jan 4, 2021 1:46 PM

Make sure you are logged in in iTunes, that you have a payment method registered (though podcasting is free), and that your computer is authorised for iTunes. Downloading a free app may help.


Then try signing in again in Podcasts Connect.


If you still have problems, report it to Podcasts Support. Go to Apple Podcasts Help - Podcaster Support and click the 'Contact Us' link at the bottom of the page.


Occasionally people with this problem have been unable to get through to that contact page. If so, contact https://getsupport.apple.com. Don't report it as a podcasting problem - they don't handle those - but as an inability to get to the contact page. It's also been suggested that getting them to look at your Apple ID may clear matters.

2 replies
Question marked as Top-ranking reply

Jan 4, 2021 1:46 PM in response to MartinaFranzini

Make sure you are logged in in iTunes, that you have a payment method registered (though podcasting is free), and that your computer is authorised for iTunes. Downloading a free app may help.


Then try signing in again in Podcasts Connect.


If you still have problems, report it to Podcasts Support. Go to Apple Podcasts Help - Podcaster Support and click the 'Contact Us' link at the bottom of the page.


Occasionally people with this problem have been unable to get through to that contact page. If so, contact https://getsupport.apple.com. Don't report it as a podcasting problem - they don't handle those - but as an inability to get to the contact page. It's also been suggested that getting them to look at your Apple ID may clear matters.

Hi, I am not able to connect my podcast even if all the accounts with apple are open. Do you maybe know why this is happening? KR, Martina

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