You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
i have continued to have problems with my internet on my macbook not working although my wifi works for all other devices. safari does not connect to the server and i need help fast ! what do i do?
MacBook Air 13″, macOS 10.13
Go step by step and test.
1. Restart the router. Test.
2. Deselect Proxies, if selected.
System Preference > Network > Advanced > Proxies Tab
Unlock the lock if you have to.
Under "Select a protocol…”, uncheck any box if check-marked.
Click "OK” then "Apply”.
https://support.apple.com/guide/safari/if-you-cant-open-a-website-ibrw1071/mac
3. Uninstall any Profile you have not installed knowingly.
Section: Remove a configuration profile from your Mac
Profiles: https://support.apple.com/guide/mac-help/configuration-profiles-standardize-settings-mh35561/mac
3. Disable/uninstall any anti-virus software or web monitoring software if installed.
4. If you cannot still connect to internet:
Startup in Safe Mode. https://support.apple.com/lv-lv/HT201262
Login to your account. Launch Safari and test.
Click in the menu bar and choose “Restart”
5. Check for adware.
Run the latest release of Malwarebytes for Mac to remove malware/adware, if installed on your Mac.
For instructions: Install Malwarebytes for Mac v4 Uninstall Malwarebytes for Mac
Click the “Scan Now” button. Once done, quit Malwarebytes for Mac.
Restart the computer and relaunch Safari holding the shift key down.
Go step by step and test.
1. Restart the router. Test.
2. Deselect Proxies, if selected.
System Preference > Network > Advanced > Proxies Tab
Unlock the lock if you have to.
Under "Select a protocol…”, uncheck any box if check-marked.
Click "OK” then "Apply”.
https://support.apple.com/guide/safari/if-you-cant-open-a-website-ibrw1071/mac
3. Uninstall any Profile you have not installed knowingly.
Section: Remove a configuration profile from your Mac
Profiles: https://support.apple.com/guide/mac-help/configuration-profiles-standardize-settings-mh35561/mac
3. Disable/uninstall any anti-virus software or web monitoring software if installed.
4. If you cannot still connect to internet:
Startup in Safe Mode. https://support.apple.com/lv-lv/HT201262
Login to your account. Launch Safari and test.
Click in the menu bar and choose “Restart”
5. Check for adware.
Run the latest release of Malwarebytes for Mac to remove malware/adware, if installed on your Mac.
For instructions: Install Malwarebytes for Mac v4 Uninstall Malwarebytes for Mac
Click the “Scan Now” button. Once done, quit Malwarebytes for Mac.
Restart the computer and relaunch Safari holding the shift key down.
my wifi isn’t working!!
