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Clear “other” data

How do I go about clearing out the “other” data on my iPhone 6s Plus running iOS 14.3? Can it even be done?

iPhone 6s Plus

Posted on Jan 4, 2021 3:53 PM

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Question marked as Top-ranking reply

Posted on Jan 4, 2021 3:59 PM

At the top of that list.. is there something shown for iCloud that's hung at 1%?

If so, try connecting to WiFi, plugging in your phone and letting it sit locked overnight to see if it resolves itself.


You can contact Apple to see if they can help troubleshoot Get Support


Or you can try this route:

backup your device, restore to factory settings and the restore from your backup

How to back up your iPhone, iPad, and iPod touch - Apple Support

Restore your iPhone, iPad, or iPod to factory settings - Apple Support

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

1 reply
Question marked as Top-ranking reply

Jan 4, 2021 3:59 PM in response to howardfromwausau

At the top of that list.. is there something shown for iCloud that's hung at 1%?

If so, try connecting to WiFi, plugging in your phone and letting it sit locked overnight to see if it resolves itself.


You can contact Apple to see if they can help troubleshoot Get Support


Or you can try this route:

backup your device, restore to factory settings and the restore from your backup

How to back up your iPhone, iPad, and iPod touch - Apple Support

Restore your iPhone, iPad, or iPod to factory settings - Apple Support

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

Clear “other” data

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