The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.

You can continue to find trusted guidance and support on the official Apple Support site.

We want to thank the community members who have contributed their time and expertise to help others with their Apple products.

Clear “other” data

How do I go about clearing out the “other” data on my iPhone 6s Plus running iOS 14.3? Can it even be done?

iPhone 6s Plus

Posted on Jan 4, 2021 3:53 PM

Top-ranking reply

Chris0107

Level 9

52,517 points

Posted on Jan 4, 2021 3:59 PM

At the top of that list.. is there something shown for iCloud that's hung at 1%?

If so, try connecting to WiFi, plugging in your phone and letting it sit locked overnight to see if it resolves itself.

You can contact Apple to see if they can help troubleshoot Get Support

Or you can try this route:

backup your device, restore to factory settings and the restore from your backup

How to back up your iPhone, iPad, and iPod touch - Apple Support

Restore your iPhone, iPad, or iPod to factory settings - Apple Support

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

View in context

Clear “other” data

Similar questions