Hi. I’ve Benn trying to redeem a iTunes gift which was gifted to me but having no joy. I managed to do one last night but the second is not taking. Any ideas.

lesterk19 Said:

"Hi. I’ve Benn trying to redeem a iTunes gift which was gifted to me but having no joy. I managed to do one last night but the second is not taking. Any ideas.: Unable to redeem gift card using code provided"

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Troubleshooting this:

I. You Need to Contact the Seller:

Whomever the seller is, ask them for a proof of purchase.

II. Where was the Purchased?

A. Online?:

If this was purchased online (i.e. eBay) then contact the site, seeing if the seller can be accountable and if you can get your money back.

B. In-Person?:

If this as purchased in person, then there may be nothing you can do but contact them, asking for your money back.

Or...

C. A Retailer?:

If purchased at a retailer, take it back, asking what your options are for return. Gift Card return policies vary by rules of law. So, take to the Manager, asking if you can get a new card.

III. Avoiding Scams:

In all recommend getting it at a retailer - that way you can easily avoid scams. Getting it online might result in scams (and plenty are reported). So, go to a retailer, and then add it to your Apple Account right then-and-there after the transaction goes through at the cash register. It'd be more safe, from what read on these forums.

Go Here:

• If you can't Redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support
• Recognize and Avoid Phishing Messages, Phony Support Calls, and Other Scams - Apple Support