Home pod not connecting

Did you complete the set up where it says “Done”?

If you’ve done that you can try a few things:

• Reboot wifi modem
• Once your wifi is back online go to the iOS device you used to set up HomePod and Reset Network Settings in Settings- General - Reset. You will need to re- join your network on your iOS device.
• Try HomePod again - if it’s still not working, unplug it for 5 seconds plug back in, wait until the white swirling light is gone & test again.
• If you still have issues you can Restart HomePod from the Home App: 

Open the Home App - go to the Room it’s in 

Long press on the HomePod icon to bring up settings, scroll down to the gear icon, tap that, scroll to the bottom to Reset HomePod - then select Restart HomePod 

Homepod will Restart - wait until the white swirling light is gone & test again.

If HomePod isn't responding - Apple Support

Set up and use HomePod - Apple Support

Bluetooth and keychain need to be on , on your iOS device

Make sure your phone isn’t on Lock Screen when you put it near the HomePod. Don’t have iPhone in airplane mode. Wifi & Bluetooth need to be on

Do these steps:

• Reboot wifi modem
• Once your wifi is back online go to your iPhone and Reset Network Settings in Settings- General - Reset. You will need to re- join your network on your iOS device.

Then try the set up

Don’t be pushing the top for Siri until you’ve done the set up as instructed:

Set up and use HomePod - Apple Support

Otherwise contact Apple for assistance.

Work through the advice in If you can’t set up HomePod - Apple Support carefully. In particular don't ignore this final suggestion:

Still need help?

If you still can't set up HomePod, contact Apple Support.

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once you set it up it needs a software update

Reboot the iPhone. Make sure that Wi-Fi and Bluetooth are enabled and that your iPhone is connected to your Wi-Fi. Power cycle the HomePod and try setting up again.

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