Question marked as Top-ranking reply User profile for user: Pactricia666 Pactricia666 User level: Level 6 12,820 points Jan 5, 2021 5:05 AM in response to emani70 Go to reportaproblem.apple.com. Sign in with your Apple ID and password.If you see the "Report" or "Report a Problem" button next to the item that you want to request a refund for, click it.Follow the instructions on the page to choose the reason why you want a refund and submit your request.Hope it helps. Show more Less Reply Link