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Error activating FaceTime and IMessage

I can not connect a phone number with a facetime. Rebooted the phone, reset the network settings - nothing helps. what should I do next?

Posted on Jan 5, 2021 5:09 AM

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Question marked as Best reply

Posted on Jan 5, 2021 5:36 AM

Criteria: For activating iMessage, you need one-time SMS messaging service (If you have one, skip this) to be activated on your phone number. Depending on your carrier, you might be charged for this (for iMessage activation only) SMS.

If you have dual SIM then each time you switch plan between one number with another for iMessages this activation will be charged by your carrie. See the section :- Send Message with iMessage and SMS/MMS it is clearly said; additional charges may apple.


Contact your Carrier (Cellular Service Provider) The agency who issued the SIM to you to know whether you have SMS plan enabled at least for One SMS


See the pic below


4 Step Process --> Turn off and restart iMessage and FaceTime (The order / sequence is very important)

  1. Go to Settings > Messages and turn off iMessage.
  2. Go to Settings > FaceTime and turn off FaceTime.
  3. Restart your device.
  4. Turn iMessage and FaceTime back on. (Watch the GIF below)



2 replies
Question marked as Best reply

Jan 5, 2021 5:36 AM in response to veneravap

Criteria: For activating iMessage, you need one-time SMS messaging service (If you have one, skip this) to be activated on your phone number. Depending on your carrier, you might be charged for this (for iMessage activation only) SMS.

If you have dual SIM then each time you switch plan between one number with another for iMessages this activation will be charged by your carrie. See the section :- Send Message with iMessage and SMS/MMS it is clearly said; additional charges may apple.


Contact your Carrier (Cellular Service Provider) The agency who issued the SIM to you to know whether you have SMS plan enabled at least for One SMS


See the pic below


4 Step Process --> Turn off and restart iMessage and FaceTime (The order / sequence is very important)

  1. Go to Settings > Messages and turn off iMessage.
  2. Go to Settings > FaceTime and turn off FaceTime.
  3. Restart your device.
  4. Turn iMessage and FaceTime back on. (Watch the GIF below)



Error activating FaceTime and IMessage

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