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Unable to update or restore iPad after crash - error 4013

My iPad 2019 just crashed and was unable to start. Only apple logo and keep restarting. After I plug it to mac, both option for update or restore comes with error : The iPad “iPad” could not be updated. An unknown error occurred (4013).


Any help? Otherwise, I go to the service tomorrow.

Posted on Jan 5, 2021 6:02 AM

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Question marked as Top-ranking reply

Posted on Jan 5, 2021 6:15 AM

See this support article:--> If you see error 9, 4005, 4013, or 4014 when you restore your iOS device - Apple Support

If you still get no help, contact Apple Support using this link:--> Get Support

or make an appoinment and have your device inspected at an Apple Store or authorized service provider.

Regards

Giulio

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2 replies
Question marked as Top-ranking reply

Jan 5, 2021 6:15 AM in response to petr292

See this support article:--> If you see error 9, 4005, 4013, or 4014 when you restore your iOS device - Apple Support

If you still get no help, contact Apple Support using this link:--> Get Support

or make an appoinment and have your device inspected at an Apple Store or authorized service provider.

Regards

Giulio

Unable to update or restore iPad after crash - error 4013

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