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Black screen - set up new phone

Hi, my iPhone has a black screen so I now have a new phone and I would like two set it up but not sure if everything on my old phone has been backed up to the cloud and I’m really hoping I don’t lose anything.

iPhone 8, iOS 14

Posted on Jan 5, 2021 8:29 AM

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1 reply

Jan 7, 2021 12:21 PM in response to iPhoneSESetup

Hello and welcome to Apple Support Communities, iPhoneSESetup.

If we understand your post correctly, your old iPhone has a black screen and is inoperable and you'd like to transfer data to your new iPhone. We’d like to help.


Follow the steps in this article:


Transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch


Let us know if that resolves this issue for you.


Thanks for using the Apple Support Communities.

Black screen - set up new phone

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