"This payment method can not be used with the iTunes Store. Try again using another payment method."

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"This payment method can not be used with the iTunes Store. Try again using another payment method."

I keep getting this every time I try to add my card, and was wondering why? I have added my payment information into iTunes before and it worked, but it's not working now when I try to add my card.

iPhone 11

Posted on Jan 5, 2021 8:41 AM

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Answer 1

Chris_D13

Community Specialist

Jan 7, 2021 11:09 AM in response to daisy2343

Greetings daisy2343,

Thanks for visiting the Apple Support Communities! It seems you're unable to add a card to use with iTunes Store.

Reach out to your financial institution for assistance, as outlined in the article below:

Payment methods that you can use with your Apple ID - Apple Support

"If you have trouble adding a payment method for purchases in the App Store, iTunes Store, or Apple Books, you might need to contact your financial institution for more help."

Kind regards.

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"This payment method can not be used with the iTunes Store. Try again using another payment method."

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