intermittent charging and headphones issues

I find that i have intermittent charging issues or when I plug in my earbuds sometimes they don't work. I literally have to unplug it, flip the plug over, and plug it back in. Is there only one way to plug these in?

iPhone 11 Pro Max

Posted on Jan 5, 2021 10:23 AM

Reply
1 reply

Jan 7, 2021 1:13 PM in response to FranklinGirl2020

Hello FranklinGirl2020,


Thanks for using the Apple Support Communities. It sounds as though you're running into an issue with the charging and headphone port on your iPhone. There are 2 articles that may provide the information needed to correct this. Check out the following articles:


If your headphones don't work with your iPhone, iPad, or iPod touch

If your iPhone or iPod touch won't charge


If you continue to experience issues after those actions, you might consider reaching out to Apple Support at Get Support. You also have the option of having your iPhone checked out by a technician so they can see if there's something going on with the port. You'll find your available options here: iPhone Repair and Service.


Best wishes.

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intermittent charging and headphones issues

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