App Store
I am unable to download anything from the app store. I don’t have any bill that needs to be paid, and have already updated my debit card. It is still saying “payment not completed”. What should I do?
iPhone 11, iOS 14
User profile for user:
chuck_3rd
User level:
Community Specialist
Hello hcamlin08,
Thanks for reaching out in Apple Support Communities. We understand that you're having trouble downloading apps from the App Store. We're happy to help and to get you pointed in the right direction.
Check out the following support articles:
If your payment method is declined in the App Store or iTunes Store
If you can’t download or update apps on your iPhone or other Apple device
See your purchase history for the App Store, iTunes Store, and more
If the steps above don't help, reach out for additional support here: Get Support select Billing & Subscriptions.
Cheers!