Newsroom Update

New iPhone photography exhibition features work from five esteemed photographers, all shot on iPhone. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Back up

Hi, I just received my new Iphone 11 because my old one was stolen. How do I get all my Contacts and Pictures back?

iPhone 11, iOS 13

Posted on Jan 5, 2021 11:40 AM

Reply
Question marked as Apple recommended

If you were using iCloud for contacts, photos etc., just sign in again and make sure you have those options selected in iCloud settings:


Set up iCloud on your iPhone, iPad, or iPod touch - https://support.apple.com/HT208681


If you weren't using iCloud then restore your device from a backup:


Restore your iPhone, iPad, or iPod touch from a backup - https://support.apple.com/HT204184


Restore your iPhone or iPad from a backup

https://www.youtube.com/watch?v=Jbp3gGTQygg




Posted on Jan 5, 2021 12:15 PM

1 reply
Question marked as Apple recommended

Jan 5, 2021 12:15 PM in response to AdamSpahic

If you were using iCloud for contacts, photos etc., just sign in again and make sure you have those options selected in iCloud settings:


Set up iCloud on your iPhone, iPad, or iPod touch - https://support.apple.com/HT208681


If you weren't using iCloud then restore your device from a backup:


Restore your iPhone, iPad, or iPod touch from a backup - https://support.apple.com/HT204184


Restore your iPhone or iPad from a backup

https://www.youtube.com/watch?v=Jbp3gGTQygg




Back up

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.