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refund

i didn't get my refund i was emailed about getting. it has been more then 24 hours since they sent an email saying they refunded me.

Posted on Jan 5, 2021 2:21 PM

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Question marked as Apple recommended

How long refunds from the App Store or other Apple services take - https://support.apple.com/HT210904 - "After you request a refund, you'll receive an update within 48 hours." If your request is granted "the time it takes for the money to appear on your account or statement depends on the payment method."

- Store credit: 48 hours

- Mobile phone billing: Up to 60 days

- Other payment methods: Up to 30 days for it to appear on a statement. [I presume that's if you simply wait for your monthly statement to arrive. You may see it sooner if you check more frequently online but typically it may take a week or two.]

Posted on Jan 5, 2021 9:57 PM

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Question marked as Apple recommended

Jan 5, 2021 9:57 PM in response to angelkerrigan

How long refunds from the App Store or other Apple services take - https://support.apple.com/HT210904 - "After you request a refund, you'll receive an update within 48 hours." If your request is granted "the time it takes for the money to appear on your account or statement depends on the payment method."

- Store credit: 48 hours

- Mobile phone billing: Up to 60 days

- Other payment methods: Up to 30 days for it to appear on a statement. [I presume that's if you simply wait for your monthly statement to arrive. You may see it sooner if you check more frequently online but typically it may take a week or two.]

Jan 5, 2021 10:10 PM in response to angelkerrigan

angelkerrigan Said:

"prefund: i didn’t get my refund i was emailed about getting. it has been more then 24 hours since they sent an email saying they refunded me

———-


Wait it Out:

Your financial institution (ie bank) needs to play its part in this too, so if a bank plays any role in money for a return, that is typically why it can take so long. Look for the word "pending” in your bank transcript.

refund

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