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After doing all of these my phone (Iphone 7) still says "Unable to activate" in the setup screen after connecting to Wifi.

Is there anything else I can do or is it just a defective phone?

iPhone 7

Posted on Jan 5, 2021 8:08 PM

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Posted on Jan 5, 2021 8:19 PM

Please look at this --> If you can't activate your iPhone - Apple Support

If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support


Learn how to remove a device from a previous owner's account.


If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their apple ID.


1 reply
Question marked as Best reply

Jan 5, 2021 8:19 PM in response to CJ_b_r

Please look at this --> If you can't activate your iPhone - Apple Support

If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support


Learn how to remove a device from a previous owner's account.


If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their apple ID.


After doing all of these my phone (Iphone 7) still says "Unable to activate" in the setup screen after connecting to Wifi.

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