I cannot use my facetime without wifi and am unable to find ways to fix this. I have an iPhone 11

how do I make it work


iPhone 11, iOS 14

Posted on Jan 6, 2021 4:46 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 8, 2021 10:40 AM

Hello random-name1234,


It sounds like you are unable to FaceTime using cellular.


Here are some resources that can help:


Review "If you can't make or receive FaceTime calls" in If you can't make a FaceTime call on your iPhone, iPad, or iPod touch

  • Make sure "If you're trying to use FaceTime over cellular, make sure that Use Cellular Data is on for FaceTime. Go to Settings and tap Cellular or tap Mobile Data, then turn on FaceTime. If you're using an iPad, you might see Settings > Cellular Data."
  • Also, make sure that your Cellular Data is turned on and you have signal.


If you don't see this option or its still not working, check Wireless carrier support and features for iPhone in the United States and Canada to see if FaceTime over Cellular is a feature for your carrier. Note: you can select other countries outside of the United States and Canada in this article.


Hope this information helps.


Have a good day.

1 reply
Question marked as Top-ranking reply

Jan 8, 2021 10:40 AM in response to random-name1234

Hello random-name1234,


It sounds like you are unable to FaceTime using cellular.


Here are some resources that can help:


Review "If you can't make or receive FaceTime calls" in If you can't make a FaceTime call on your iPhone, iPad, or iPod touch

  • Make sure "If you're trying to use FaceTime over cellular, make sure that Use Cellular Data is on for FaceTime. Go to Settings and tap Cellular or tap Mobile Data, then turn on FaceTime. If you're using an iPad, you might see Settings > Cellular Data."
  • Also, make sure that your Cellular Data is turned on and you have signal.


If you don't see this option or its still not working, check Wireless carrier support and features for iPhone in the United States and Canada to see if FaceTime over Cellular is a feature for your carrier. Note: you can select other countries outside of the United States and Canada in this article.


Hope this information helps.


Have a good day.

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I cannot use my facetime without wifi and am unable to find ways to fix this. I have an iPhone 11

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