Why does my apple phone keep buffering
My daughters iPhone is in a buffering mode and won’t let her do anything
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User profile for user:
Vero_F1
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Community Specialist
Hello JenniferRamos1932,
It sounds like your iPhone keeps buffering.
Knowing more about what exactly is buffering can help.
Is the phone frozen? Do you have access to the Home Screen? If not, check out If your iPhone, iPad, or iPod touch won't turn on or is frozen.
If the iPhone is going slow or freezes, you can follow About iOS performance on your iPhone, iPad, or iPod touch.
If this is about buffering when streaming media such as a movie, you can try some additional isolation and troubleshooting steps.
- Test similar media, on different apps. For instance, if this is happening in the TV app, try a video in Safari.
- Test playing the media when connected to different networks. See if it's happening on a particular Wi-Fi network, or just on cellular.
- Restart your iPhone
Hope this information helps.
Have a good day.