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iPad pro screen showing black screen

iPad pro screen showing black screen

iPad, iPadOS 14

Posted on Jan 6, 2021 5:30 AM

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Question marked as Top-ranking reply

Posted on Jan 6, 2021 10:57 AM

If iPad isn’t responding, connect to your Power Adapter and allow it to charge for at least an hour. Then, whilst still connected to the Power Adapter, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

1 reply
Question marked as Top-ranking reply

Jan 6, 2021 10:57 AM in response to deepumi

If iPad isn’t responding, connect to your Power Adapter and allow it to charge for at least an hour. Then, whilst still connected to the Power Adapter, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

iPad pro screen showing black screen

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