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I have a charge on my paypal account and can not figure out what it is. I have check my account and its not on there.

How do you check a charge that was charged to a paypal account but its not on the history in apple/itunes purchases?



Windows, Windows 10

Posted on Jan 6, 2021 6:22 AM

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Question marked as Top-ranking reply

Posted on Jan 8, 2021 11:48 AM

Hi Orderentry2,


Thank you for using Apple Support Communities. Sounds like you are seeing an unrecognized charge on your account, do we have that right? If you are not seeing it in your purchase history when you follow the steps here: See your purchase history for the App Store, iTunes Store, and more you may need to reach out to Paypal to see what the charge is. Where are you seeing the charge, is it in your transaction history for Paypal or did you get an email?


If you got an email, you'll want to make sure it is a legitimate email from Apple and not a phishing attempt.


Recognize and avoid phishing messages, phony support calls, and other scams


If you see 'apple.com/bill' or an unfamiliar charge on your statement


Identify legitimate emails from the App Store or iTunes Store


If you are still unable to locate what the charge is for, you'll want to speak to the billing team at Apple Support. You may be able to reach them here: Get Support.


Take Care!



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Question marked as Top-ranking reply

Jan 8, 2021 11:48 AM in response to orderentry2

Hi Orderentry2,


Thank you for using Apple Support Communities. Sounds like you are seeing an unrecognized charge on your account, do we have that right? If you are not seeing it in your purchase history when you follow the steps here: See your purchase history for the App Store, iTunes Store, and more you may need to reach out to Paypal to see what the charge is. Where are you seeing the charge, is it in your transaction history for Paypal or did you get an email?


If you got an email, you'll want to make sure it is a legitimate email from Apple and not a phishing attempt.


Recognize and avoid phishing messages, phony support calls, and other scams


If you see 'apple.com/bill' or an unfamiliar charge on your statement


Identify legitimate emails from the App Store or iTunes Store


If you are still unable to locate what the charge is for, you'll want to speak to the billing team at Apple Support. You may be able to reach them here: Get Support.


Take Care!



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I have a charge on my paypal account and can not figure out what it is. I have check my account and its not on there.

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