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cant restore my iphone 5C..tried going thru itunes, several times..

cant restore my iphone 5C..tried going thru itunes, several times..the progress bar stops mid way and a panel pops up saying an error occured..


iPhone 5c

Posted on Jan 6, 2021 6:00 PM

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Question marked as Best reply

Posted on Jan 9, 2021 9:55 AM

Error 1 could mean a hardware failure. Try the steps below. If they do not help, you need to replace the phone.


Here's what to check. Try again after each step:

  1. If iTunes is already open, quit and reopen it.
  2. Check your third-party security software.
  3. Make sure that your USB cable, computer, and network are reliable. Then try twice more to restore your device.
  4. Check for outdated or modified software


~Lyssa

3 replies
Question marked as Best reply

Jan 9, 2021 9:55 AM in response to rajranch

Error 1 could mean a hardware failure. Try the steps below. If they do not help, you need to replace the phone.


Here's what to check. Try again after each step:

  1. If iTunes is already open, quit and reopen it.
  2. Check your third-party security software.
  3. Make sure that your USB cable, computer, and network are reliable. Then try twice more to restore your device.
  4. Check for outdated or modified software


~Lyssa

cant restore my iphone 5C..tried going thru itunes, several times..

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