unable to print with HP desk jet 2375

unable to print with HP desk jet ink Advantage 2375 using MacBook Pro Mac OS Big Sur 11.1

also unable to install Driver from HP.

Need Support


MacBook Pro 13″, macOS 11.1

Posted on Jan 6, 2021 10:22 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 7, 2021 12:12 AM

Click on the link below to connect to the HP support page for your printer,

https://support.hp.com/gb-en/drivers/selfservice/hp-deskjet-ink-advantage-2300-all-in-one-printer-series/30334413/model/33691574

Make sure the operating selector is set to macO 11.0

click on the + button to reveal the download for you.

Download the HP Easy install app, put it in your Applications folder.

Open the app, go through the set up stages and this should download the drivers necessary

to get your printer printing.


Or you could try resetting the printing system.

Open System Preferences> Printers & Scanners

highlight the printer in the left column and press

the Control key and click on reset printing system.

Click the + button and re add your printer, click

on Default Printer and select your printer, it

should now look for drivers for your printer.

3 replies
Question marked as Top-ranking reply

Jan 7, 2021 12:12 AM in response to keerthibijoy17

Click on the link below to connect to the HP support page for your printer,

https://support.hp.com/gb-en/drivers/selfservice/hp-deskjet-ink-advantage-2300-all-in-one-printer-series/30334413/model/33691574

Make sure the operating selector is set to macO 11.0

click on the + button to reveal the download for you.

Download the HP Easy install app, put it in your Applications folder.

Open the app, go through the set up stages and this should download the drivers necessary

to get your printer printing.


Or you could try resetting the printing system.

Open System Preferences> Printers & Scanners

highlight the printer in the left column and press

the Control key and click on reset printing system.

Click the + button and re add your printer, click

on Default Printer and select your printer, it

should now look for drivers for your printer.

Jan 21, 2021 8:27 AM in response to Eau Rouge

HI,


Thanks for your advice. I have done all the above and I am able to print, but i keep getting a pop up "HPDM.framework" will damage your computer.


This pops up several times and then the printer completes the job.


The other thing is that the scanner does not work at all. The computer sees the scanner, but will not scan....


Is there anything else that can be tried.


Thanks

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unable to print with HP desk jet 2375

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