Apple Intelligence is now available on iPhone, iPad, and Mac!
📢 Newsroom Update
Apple’s new MacBook Pro features the incredibly powerful M4 family of chips and ushers in a new era with Apple Intelligence. Learn more >
Apple’s new MacBook Pro features the incredibly powerful M4 family of chips and ushers in a new era with Apple Intelligence. Learn more >
📢 Newsroom Update
Apple introduces M4 Pro and M4 Max. Learn more >
Apple introduces M4 Pro and M4 Max. Learn more >
Hi everybody,
My macbook shuts down when launched on battery, even charged 100%. When I plug it in, it comes back and THEN, I can unplug it and everything is ok, runs normally unplugged. It is ONLY when launched on battery. Battery is ok. I did the PRAM and RMC thing. Any help? Thanks a mil
JM
First see if your laptop qualifies for this Battery Recall program:
https://support.apple.com/15-inch-macbook-pro-battery-recall
Run the Apple Diagnostics to see if any hardware issues are detected.
Option-click on the battery icon on the menubar. If the condition is "Service Battery" it means macOS has detected a hardware issue with the battery and it will need to be replaced.
Most likely your battery is bad. Have Apple or an Apple Authorized Service Provider examine the laptop and provide you with an estimate for the repair.
First see if your laptop qualifies for this Battery Recall program:
https://support.apple.com/15-inch-macbook-pro-battery-recall
Run the Apple Diagnostics to see if any hardware issues are detected.
Option-click on the battery icon on the menubar. If the condition is "Service Battery" it means macOS has detected a hardware issue with the battery and it will need to be replaced.
Most likely your battery is bad. Have Apple or an Apple Authorized Service Provider examine the laptop and provide you with an estimate for the repair.
macbook pro 15" mid-2015 BigSur Shuts down when launched on battery
