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Needing an App not available in my region

My Apple ID is UK based but I need an App only available in South Africa.

Can anyone assist me with how to resolve this please? Thank you.

iPhone XS, iOS 14

Posted on Jan 7, 2021 6:44 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 7, 2021 6:56 AM

You can't really resolve it other than moving to S. Africa. Apple's media terms of use limit availability to your country of residency, or "home country". Even if you wanted to change your country settings to S. Africa (and thereby jeopardizing items you have from the UK) you may find you need a S. African credit card to do so.


http://www.apple.com/legal/internet-services/itunes/uk/terms.html


Click on the link and read how to "Change your Apple ID country or region" - https://support.apple.com/HT201389


You can contact the app developer and request they make the app available in the UK.


How to contact an app developer - https://support.apple.com/HT207959 - "You can find contact information for app developers using your iPhone, iPad, iPod touch, Mac, or Apple TV."

5 replies
Question marked as Top-ranking reply

Jan 7, 2021 6:56 AM in response to PearlValley

You can't really resolve it other than moving to S. Africa. Apple's media terms of use limit availability to your country of residency, or "home country". Even if you wanted to change your country settings to S. Africa (and thereby jeopardizing items you have from the UK) you may find you need a S. African credit card to do so.


http://www.apple.com/legal/internet-services/itunes/uk/terms.html


Click on the link and read how to "Change your Apple ID country or region" - https://support.apple.com/HT201389


You can contact the app developer and request they make the app available in the UK.


How to contact an app developer - https://support.apple.com/HT207959 - "You can find contact information for app developers using your iPhone, iPad, iPod touch, Mac, or Apple TV."

Jan 7, 2021 8:00 AM in response to Limnos

Thank you very much.


I now live in South Africa but like having my UK apps. A friend suggested I set up a second Apple ID based in SA, log out of my existing UK based Apple ID, log in to the SA ID, download the App and then log out and re-sign into my UK Apple ID. I am afraid of losing data though.


Do you please have advice for this?

Needing an App not available in my region

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