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I was given my iPhone se from a family member and I logged in my apple account and all my photos and other things didn’t sync to the phone. I still have the photos that belong to my family member. I want to erase all of what she left on the phone

I was given my iPhone se from a family member and I logged in my apple account and all my photos and other things didn’t sync to the phone. I still have the photos that belong to my family member. I want to erase all of what she left on the phone and have my apple iCloud sync to it. How do I erase all of hers without erasing mine. Log out of my apple account ?

iPhone SE, iOS 14

Posted on Jan 7, 2021 9:24 AM

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Posted on Jan 7, 2021 10:03 AM

honey1023 wrote:

I was given my iPhone se from a family member and I logged in my apple account and all my photos and other things didn’t sync to the phone. I still have the photos that belong to my family member. I want to erase all of what she left on the phone and have my apple iCloud sync to it. How do I erase all of hers without erasing mine. Log out of my apple account ?

They need to do this What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support

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Question marked as Best reply

Jan 7, 2021 10:03 AM in response to honey1023

honey1023 wrote:

I was given my iPhone se from a family member and I logged in my apple account and all my photos and other things didn’t sync to the phone. I still have the photos that belong to my family member. I want to erase all of what she left on the phone and have my apple iCloud sync to it. How do I erase all of hers without erasing mine. Log out of my apple account ?

They need to do this What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support

I was given my iPhone se from a family member and I logged in my apple account and all my photos and other things didn’t sync to the phone. I still have the photos that belong to my family member. I want to erase all of what she left on the phone

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