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We continue to get an error on Netflix 11800 while using the app on our tv. We have called Netflix and our internet provider (spectrum). Resetting Apple TV, unplugging modem and deleting Netflix App and reinstall did not work. Help please
iPad 2, iOS 9
Hello Philgee44,
Welcome to Apple Support Communities. It looks like you're getting an error when trying to use Netflix, and we'd be happy to look into this with you.
Have you tried to use it with another device? If so, does it work as expected?
To get started, please try the steps in the. following links:
Netflix says 'This title can no longer be watched offline. (AVF:11800;OS:42800;)'
We hope this information is useful. Kind regards.
Hi,
I have the same problem. Netflix on Apple TV is not usable. However, when I play Netflix directly from Samsug TV (connected to the very same network, everything works ok. Also playing on iMac or iPhone works. Only Apple TV has the problem.
Jakub
I’ve been getting this error on my Apple TV as well. Tried all the suggestions and nothing has worked! So frustrating.
Netflix error 11800
