I got beats headphones for christmas and my issue is the regurlarly dont connect when all headphone jacks are plugged in. they are not on mute and the volume is on they work with blutooth but sometimes they need to charge and i cant use them. I would like to be able to use my headphones while plugged in and considering these are 200-300$ headphones this should not be a issue. Any advice?
[Re-Titled by Moderator]
noneoyourbuisseness,
Thank you for keeping us posted. Have you had the chance to use your Beats Studio3 Wireless with a different device via the 3.5mm RemoteTalk cable?
If the issue persists when using your Beats with a different device, the issue might be with the port of your Beats or the 3.5mm RemoteTalk cable you are using.
If the issue is isolated to your iPad, let us know which iPad model you are using. Also, let us know if you are using an adapter with your iPad.
Please keep us posted.
Cheers!
noneoyourbuisseness,
Thank you for keeping us posted. Have you had the chance to use your Beats Studio3 Wireless with a different device via the 3.5mm RemoteTalk cable?
If the issue persists when using your Beats with a different device, the issue might be with the port of your Beats or the 3.5mm RemoteTalk cable you are using.
If the issue is isolated to your iPad, let us know which iPad model you are using. Also, let us know if you are using an adapter with your iPad.
Please keep us posted.
Cheers!
noneoyourbuisseness Said:
"Beats headphones don't connect when all headphone jacks are plugged in: I got beats headphones for christmas and my issue is the regurlarly dont connect when all headphone jacks are plugged in. they are not on mute and the volume is on they work with blutooth but sometimes they need to charge and i cant use them. I would like to be able to use my headphons while plugged in and considering these are 200-300$ headphones this should not be a issue. Any advice?"
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Perhaps this is Faulty Device?
Based on personal experience. Contact Apple, through Beats, letting them know that this is a device, that is not working (meaning it is faulty). They'll ship you a box, and will look it over. If applicable, then they'd provide a replacement. My Beats Pill went dead - an award, and they replaced it, even without a proof of purchase. Interesting, but so.
Do So Here: Beats Support - Beats by Dre
Hi noneoyourbuisseness
We appreciate you reaching out to us about your Beats. Rest assured that we'll do our best to assist you or get you pointed in the right direction.
We understand that your Beats is working when connected via Bluetooth but you are experiencing issues when you connect it via headphone jack.
Have you had the chance to try a different cable?
If yes, would you please tell us which model of Beats headphones you are using?
Also, would you please tell us which device you are using your Beats with?
These details can help us be in a better position to assist you
Take care!
I have not had the opportunity to try a different headphone jack and I have beats studio 3’s And I’m connecting them to my iPad.
Beats headphones don't connect when all headphone jacks are plugged in
