I have noticed this occurring more often - I open a webpage, its url is fine, it's content is fine but when I go to click on a button which has an action which requires that to be done, Safari does nothing = I have to switch browsers and they are fine = this seems to happen with all sorts of websites and, honestly, I can't pinpoint when other than it's going on more often. [Mojave, Safari]
iMac Pro
Well, wish it continued to work but just tried to click on button on webpage and nothing happened - went to Brave browser and worked fine = came back to Safari, went to Develop menu and clicked on Empty Caches - still didn't work. Quit Safari and did the same, still didn't work. Here is pic == no problem getting on site but when I click on Choose File nothing happens in Safari even if caches emptied.
Well, wish it continued to work but just tried to click on button on webpage and nothing happened - went to Brave browser and worked fine = came back to Safari, went to Develop menu and clicked on Empty Caches - still didn't work. Quit Safari and did the same, still didn't work. Here is pic == no problem getting on site but when I click on Choose File nothing happens in Safari even if caches emptied.
I had the same problem, just a couple minutes ago, on THIS SITE! I replied to someone's question, then I couldn't scroll back up, nor would hitting the back button take me back! After a couple more minutes, as I checked Activity Monitor, to see if this site was "not responding", I tried again, and this time it did go back to the previous page.
This is not the first time the Apple support site either froze, or simply wouldn't open. I don't what's going with Safari's functionality, but even though I clear cache constantly throughout the day, it will freeze, not open pages, & just act up in various ways.
Hello Victoria,
Welcome to Apple Support Communities. It appears you are having some difficulty with function on specific web sites when using Safari on a Mac.
We suggest trying the steps in this article. While the title of the article may not seem to directly pertain to your issue, these are good steps to try: If Safari doesn't load a page or webpage items are missing
Should the issue persist, your best course of action will be to report the behavior to the owner of the site.
Cheers.
Thanks for the guidance. Read the article and decided to test - had a problem earlier with Uploading something to Mailchimp. Went into preferences and deleted all Mailchimp Privacy items and then tried again == still, button didn't work. I am really loathe to delete everything, frankly. Button to upload doesn't work at all = if I hit 'control' and the button I get this series of options.
Hi Victoria Herring.
If the page is not behaving as expected even when you open in in a new private window, try these steps.
1) In Safari, navigate to Preferences (Safari > Preferences) and choose the tab called Advanced.
2) You'll see a checkbox at the bottom of the Preferences window called Show Develop menu in menu bar. Click that to enable it.
3) After having done that, you'll see a new option in the main menu bar called Develop. Click that and choose the option called Empty Caches.
4) Quit Safari, reboot the Mac and test again.
You may also want to try this in an alternative browser such as Firefox or Brave.
What version of macOS is running on your Mac and what is the Safari version?
Cheers.
Safari 14.02
Mojave 10.14.6
I'did clear 1 day of cache and tried again and it worked = = also it worked with Brave browser = so will see if it's better
Thanks!!!
Hi Victoria Herring.
Brilliant. Glad to hear you got it sorted. Have a super groovy rest of your day. Cheers.
Clicking on button on webpage does nothing
