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You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I'm continually getting Verification failed when I try to sign into my Apple ID. I've reset my password using my laptop, but when I try to sign in on my phone I get the error that there was a error connecting to the Apple ID server. I'll also switched off wifi and am using data. I'd appreciate some help. Thanks
iPhone XS, iOS 14
See if anything here helps.
https://appletoolbox.com/error-connecting-apple-id-verification-failed-how-to-fix/
https://macreports.com/verification-failed-there-was-an-error-connecting-to-the-apple-id-server-fix/
https://appuals.com/fix-verification-failed-there-was-an-error-connecting-to-apple-id-server/
https://errorcodespro.com/there-was-an-error-connecting-to-the-apple-id-server/
Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Restart your iPhone, iPad, or iPod touch
Try a forced restart.
If necessary
Hard reset.
Do a backup and try a factory reset. Then restore from your backup.
Backup - Restore your device from an iCloud or iTunes backup.
Thanks that's really useful, I've done a hard reset and that fixed the problem. Cheers
Verification issue
