Powerbeats Pro Battery indicator not appearing on Iphone

I have the device paired and connected. i even hear the little beep to tell me the earphone is connected. i leave the headphone back on the case and place it within 2 inches and i keep waiting but there is no battery widget that pops up on the iphone to indicate the battery percentage.

iPhone XS

Posted on Jan 7, 2021 3:58 PM

Reply
1 reply

Jan 10, 2021 1:10 PM in response to acccha

Greetings acccha,


We can understand the concern the concern of not having the battery widget for the Powerbeats Pro show on the iPhone. We're happy to help you with this.


"On your iPhone, iPad, or iPod touch


  1. Make sure that your Powerbeats Pro are turned on and paired with your iPhone, iPad, or iPod touch.
  2. Place the earbuds in the charging case. Keep the case lid open.
  3. Hold your Powerbeats Pro within 2 inches of your unlocked iPhone, iPad, or iPod touch.
  4. On your iOS device, a card appears that shows the battery level.


You can also see the battery level in the Today View on your iPhone, iPad, or iPod touch. Learn how to add the Batteries widget to your Today View."


You'll find additional information here: Charge your Powerbeats Pro


Let us know if you have any questions.


Best regards!

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Powerbeats Pro Battery indicator not appearing on Iphone

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