Newsroom Update

The redesigned iPad Air and new iPad Pro with Apple silicon are now available. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

black screen

my ipad will not come on. it has a black screen. is there a way to force it on?


Posted on Jan 8, 2021 3:24 AM

Reply
Question marked as Best reply

Posted on Jan 8, 2021 3:35 AM

Connect your iPad to its Power Adapter and allow to charge for at least an hour. Then, whilst still connected to the Power Adapter:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

1 reply
Question marked as Best reply

Jan 8, 2021 3:35 AM in response to mewilsonsmith

Connect your iPad to its Power Adapter and allow to charge for at least an hour. Then, whilst still connected to the Power Adapter:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

black screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.