iCloud

iCloud will be shut in 15 days even as I have plenty of space still; how can I correct this problem?

Posted on Jan 8, 2021 12:08 PM

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Question marked as Top-ranking reply

Posted on Jan 10, 2021 6:46 PM

Hi simonarm,


It seems you're getting a message about your iCloud Storage and we can help.


Where are you seeing this message?


If you go to Settings > [your_name] > iCloud > Manage Storage > Change Storage Plan, what do you see selected? Are you getting a message that you need to change or upgrade? When does your plan say it will renew or expire?


If you received an unsolicited email it may be a fraudulent email:

Recognize and avoid phishing messages, phony support calls, and other scams


Let us know if that helps.


Thanks for using the Apple Support Communities.

1 reply
Question marked as Top-ranking reply

Jan 10, 2021 6:46 PM in response to simonarm

Hi simonarm,


It seems you're getting a message about your iCloud Storage and we can help.


Where are you seeing this message?


If you go to Settings > [your_name] > iCloud > Manage Storage > Change Storage Plan, what do you see selected? Are you getting a message that you need to change or upgrade? When does your plan say it will renew or expire?


If you received an unsolicited email it may be a fraudulent email:

Recognize and avoid phishing messages, phony support calls, and other scams


Let us know if that helps.


Thanks for using the Apple Support Communities.

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