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My Apple connection has been disconnected Why

My Apple connection has been disconnected What do I need to do to get back

iPhone XS, iOS 13

Posted on Jan 8, 2021 6:14 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 8, 2021 7:39 PM

Will or won't let you sign into Apple Store? Apple Store or App Store?


See the Apple Support article(s) below.


App Store, iTunes Store, or other Apple services - If you can't connect


Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.      

4 replies
Question marked as Top-ranking reply

Jan 8, 2021 7:39 PM in response to Kland1019

Will or won't let you sign into Apple Store? Apple Store or App Store?


See the Apple Support article(s) below.


App Store, iTunes Store, or other Apple services - If you can't connect


Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.      

My Apple connection has been disconnected Why

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