New iphone

I have bought my wife a new iPhone and I am going to use her old one. However I cannot unlink the two phones. How can I do this without my wife’s new phone losing all her stored data.


iPhone 8, iOS 14

Posted on Jan 9, 2021 3:16 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 9, 2021 5:41 AM

She should backup her phone by her chosen method.

Two choices then:

1 Set up the new phone with her apple ID then restore to the new phone from that backup.

or

2 keep old and new phones side by side and she can transfer the information, using Quick Start. That requires the new phone in factory fresh condition

Use Quick Start to transfer data to a new iPhone, iPad, or iPod touch - Apple Support

When you are happy the data has been transferred you should reset the old phone to factory settings and you set it up as new with YOUR (different) iApple ID

It is a very bad idea for different people to share the same Apple ID

You can share valuable assets using family sharing


Backup and restore info

(1) How to back up your iPhone, iPad, and iPod touch – Apple Support

(2) Restore your iPhone, iPad, or iPod to factory settings – Apple Support

(3) Restore your iPhone, iPad, or iPod touch from a backup

1 reply
Question marked as Top-ranking reply

Jan 9, 2021 5:41 AM in response to Bazzaclarke

She should backup her phone by her chosen method.

Two choices then:

1 Set up the new phone with her apple ID then restore to the new phone from that backup.

or

2 keep old and new phones side by side and she can transfer the information, using Quick Start. That requires the new phone in factory fresh condition

Use Quick Start to transfer data to a new iPhone, iPad, or iPod touch - Apple Support

When you are happy the data has been transferred you should reset the old phone to factory settings and you set it up as new with YOUR (different) iApple ID

It is a very bad idea for different people to share the same Apple ID

You can share valuable assets using family sharing


Backup and restore info

(1) How to back up your iPhone, iPad, and iPod touch – Apple Support

(2) Restore your iPhone, iPad, or iPod to factory settings – Apple Support

(3) Restore your iPhone, iPad, or iPod touch from a backup

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New iphone

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