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Can not receive group text

After downloading 14.3 I noticed a few days later I’m not able to receive text from 2 persons in that group on my iPhone 8.

one has an android the other iPhone.

everything was fine until 14.3

They receive my texts but I do not see theirs in group message.

i can see their message if they text me individually.

i spent a long time on Apple support last night to troubleshoot to no avail.

turned off iMessage, rebooted, WiFi phone connection was fine, etc.

The support staff claims engineer told him they’ve not heard problems with messages after 14.3 download.

I checked on internet and it’s not true.

Forbes and others places have reported it. Either their staff are unaware, not trained well or not admitting.

I have deleted the 2 contacts, added back their numbers without resolution.

I have texted other groups with androids without any problem.

I can’t receive the 2 person group texts on my iPad either.

is there a fix to this?

iPhone 8, iOS 14

Posted on Jan 9, 2021 2:03 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 9, 2021 4:35 PM

AppletSF wrote:

After downloading 14.3 I noticed a few days later I’m not able to receive text from 2 persons in that group on my iPhone 8.
one has an android the other iPhone.
everything was fine until 14.3
They receive my texts but I do not see theirs in group message.
i can see their message if they text me individually.
i spent a long time on Apple support last night to troubleshoot to no avail.
turned off iMessage, rebooted, WiFi phone connection was fine, etc.
The support staff claims engineer told him they’ve not heard problems with messages after 14.3 download.
I checked on internet and it’s not true.
Forbes and others places have reported it. Either their staff are unaware, not trained well or not admitting.
I have deleted the 2 contacts, added back their numbers without resolution.
I have texted other groups with androids without any problem.
I can’t receive the 2 person group texts on my iPad either.
is there a fix to this?

MMS is a phone carrier feature, so contact yours to resolve the issue.

2 replies
Question marked as Top-ranking reply

Jan 9, 2021 4:35 PM in response to AppletSF

AppletSF wrote:

After downloading 14.3 I noticed a few days later I’m not able to receive text from 2 persons in that group on my iPhone 8.
one has an android the other iPhone.
everything was fine until 14.3
They receive my texts but I do not see theirs in group message.
i can see their message if they text me individually.
i spent a long time on Apple support last night to troubleshoot to no avail.
turned off iMessage, rebooted, WiFi phone connection was fine, etc.
The support staff claims engineer told him they’ve not heard problems with messages after 14.3 download.
I checked on internet and it’s not true.
Forbes and others places have reported it. Either their staff are unaware, not trained well or not admitting.
I have deleted the 2 contacts, added back their numbers without resolution.
I have texted other groups with androids without any problem.
I can’t receive the 2 person group texts on my iPad either.
is there a fix to this?

MMS is a phone carrier feature, so contact yours to resolve the issue.

Jan 13, 2021 2:04 PM in response to razmee209

Thanks for your help. It was a carrier issue. They took me off their system, after I turned off my phone and then turned back on and they "pinged" my phone and I was back on with group messages with my android friends again.

I was told this happens randomly to iPhones and androids alike and with all carriers.

Best it can be explained is the carrier needed to reboot my phone on their system.



Can not receive group text

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