Frozen candy crush
How do I unfreeze candy crush without losing progress
iPad, iOS 10
User profile for user:
jdo_apple
User level:
Community Specialist
Hello rhondafromscottdale,
Thanks for visiting Apple Support Communities. While it can't be determined that you'd keep progress or have data loss on an app, you can see what to do If an app unexpectedly quits, stops responding, or won’t open
Cheers.