Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple ID 2 factor authentication

Hi, I have an old apple account I would like to access to view old photos. Problem is I no longer have the phone I used the ID on or the same phone number and I also have a new email!

when I try to log into the old account even though I enter the email and password it needs a 2nd verification by code on a devise or text message.

How can I log into the account without the old email or phone number?

iPhone XS Max, iOS 14

Posted on Jan 9, 2021 6:05 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 9, 2021 6:08 PM

See if anything here helps.  If necessary, you can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication.   

1 reply

Apple ID 2 factor authentication

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.