Hello
I kinda have a problem with my order
I recently ordered a Mac and I tried checking how my order is and it all of a sudden said “SOMETHING WENT WRONG.THERE WAS A PROBLEM WITH YOUR REQUEST.PLEASE TRY AGAIN.”
I just wanted to ask if there’s a problem with my order or if any of you has had this issue.
maajid131 wrote:
ive tried but no response at all..
And how long does the processing take
it’s been like 2 weeks now since I made an order and it’s still saying processing until today
Is there a problem???
This is not an issue.
It will stay in processing all the way through the manufacturing process in the China factory.
Your card will not be charged until it changes at that time from Processing to Shipping— at that point in time typically it will be at your doorstep with-in 24-48 hours.
patience is a virtue
The estimate for delivery seems to be very close to reality. 4-6 weeks depending...(?) Check your email for what Apple said to you regarding delivery time.
If there is a delay they will let you know what to expect.
You can change/cancel your order at anytime—until— it changes to shipping.
If for some reason there is a delay much longer then what was told to you via email, they may cancel the order. In this case you can always Call Customer Support (800) MY–APPLE (800–692–7753)
The pandemic has effected everyone including the supply chain.
maajid131 wrote:
ive tried but no response at all..
And how long does the processing take
it’s been like 2 weeks now since I made an order and it’s still saying processing until today
Is there a problem???
This is not an issue.
It will stay in processing all the way through the manufacturing process in the China factory.
Your card will not be charged until it changes at that time from Processing to Shipping— at that point in time typically it will be at your doorstep with-in 24-48 hours.
patience is a virtue
The estimate for delivery seems to be very close to reality. 4-6 weeks depending...(?) Check your email for what Apple said to you regarding delivery time.
If there is a delay they will let you know what to expect.
You can change/cancel your order at anytime—until— it changes to shipping.
If for some reason there is a delay much longer then what was told to you via email, they may cancel the order. In this case you can always Call Customer Support (800) MY–APPLE (800–692–7753)
The pandemic has effected everyone including the supply chain.
maajid131 wrote:
Hello
I kinda have a problem with my order
I recently ordered a Mac and I tried checking how my order is and it all of a sudden said “SOMETHING WENT WRONG.THERE WAS A PROBLEM WITH YOUR REQUEST.PLEASE TRY AGAIN.”
I just wanted to ask if there’s a problem with my order or if any of you has had this issue.
Checked where—
How recent—
there maybe be a slight delay on new orders as it works its way through the maze.
Viewing & Changing Orders - Shopping Help - Apple
Hi maajid131,
We understand you have a question about an order from the Apple Online Store. We want to ensure you get to the right team. We recommend that you reach out to Apple Support directly. For Sales and Product Inquiries, North American Corporate Contacts, Product and Technical Support, please check out:
If necessary, select your country or region from the dropdown menu at the top of the page and click continue to have it reflect relevant information for your location.
Hope this helps!
Have a great day.
I hope the delivery dates are accurate???
And it will be delivered the same day as they have mentioned it on my order.
My classes are about to begin and I have no laptop.
Thats why I’m impatient.
Sorry about that though.
ive tried but no response at all..
And how long does the processing take
it’s been like 2 weeks now since I made an order and it’s still saying processing until today
Is there a problem???
Its currently working.
But the problem is how long does it take to be processed.
it is now 2 weeks and still my order says Processing.
Is there a problem please??
Problem with my Checking my order status.
