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I am unable to download from the apple store

I am trying to update an app and it’s saying my id is disabled.

iPhone 8 Plus

Posted on Jan 10, 2021 4:46 AM

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Posted on Jan 10, 2021 4:50 AM

If you see a message that says 'Your account has been disabled in the App Store and iTunes'


If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.


When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.

1 reply
Question marked as Best reply

Jan 10, 2021 4:50 AM in response to Chris2105

If you see a message that says 'Your account has been disabled in the App Store and iTunes'


If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.


When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.

I am unable to download from the apple store

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