strong Red tone when using Front or Rear Cam

Question

Level 1

4 points

strong Red tone when using Front or Rear Cam

Hello fellow apple Users,

im having an ongoing issue since a year now. when i take selfies or shoot any photos or videos with either front or rear cam the pictures and the videos i take have a strong red skin tone.

issue also happens with video calling (i.e. facetime, WhatsApp and FB Messenger)

i tried resetting the Phone, did a full wipe, updated my iOS (now on 14.2) but nothing fixes it.

i presume its a software issue since both cameras (rear and front) have the exact same issue.

anyone have a clue what's causing this? and how to fix? ill attach a screenshot of my litte red brother as an example :p

Thanks all :)

Posted on Jan 10, 2021 8:43 AM

Reply

Answer 1

karina184

Community Specialist

Jan 12, 2021 10:41 AM in response to mouna243

Hello mouna243,

Welcome to Apple Support Communities!

If we understand your post correctly, your photos have a red tint as well as any video you make or any app that uses the camera all have this red tint. We're happy to help!

Looks like you've tried a lot of troubleshooting steps before stopping by Communities for help. At this point, we recommend contacting Apple Support directly for further help with this issue.

Get Support

Let us know if you have any questions.

Thank you for using Apple Support Communities.

Take care!

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