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iphone disabled connect to itunes. but when i plug in phone it doesnt pop up on itunes

Do I need to connect to the original laptop I set the phone up with?

Do I need to take to apple store?

I downloaded the iTunes on a new computer and logged into my account but when I plug the disabled iPhone into iTunes it doesn't show a device in the upper left corner and nothing pops up on the phone?

iPhone 8

Posted on Jan 10, 2021 11:17 AM

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Question marked as Top-ranking reply

Posted on Jan 10, 2021 11:54 AM

You can. use any computer that has iTunes installed. Note that you need to turn the phone off before connecting to the computer and follow the steps in the following instructions exactly: If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

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iphone disabled connect to itunes. but when i plug in phone it doesnt pop up on itunes

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