Apple Event: May 7th at 7 am PT
Why is there no fix to the tvOS 14.3 update. It’s has messed up streaming on the apple TV4k. Oddly enough, I feel that for the price I paid for a few of them, I should not have to drag out old thin Apple TV’s just to watch movies I paid apple for or apps I pay for without constant problems. Roku, and other streaming devices work fine and are FAR less expensive. Sorry, this is clearly starting to annoy me. :)
Apple TV 4K
Hello Sinister_C,
We understand that you're experiencing issues streaming with your Apple TV, and we'd like to see how we can help. To get started we recommend reviewing the steps listed here: If an app unexpectedly quits, stops responding, or won’t open
Should the issues persist please share the following details:
These details may help facilitate additional answers.
Take care.
a canned answer for a known issue that in no way addressed the issue. I guess I should not be surprised.
you know the issue. After the Tvos 14.3 update my 4K Apple TV’s won’t play iTunes purchases or rentals, Netflix, HBOmax, Disney+, Hulu, Prive Video and other apps without dropping sound, sound falling out of sync, kicking out to main menu, freezing, etc... the errors are many and I’m not going to go waste my night getting them all. You know what they are. I’m not even close to the first to ask you about it. You messed up our devices. Fix it.
im hard wired, 500 mbps, a few apps work, such as Movies Anywhere. ALL APPs work with no issue on old Apple TVs. That’s right
the old Apple TV’s that no longer update work perfectly, no issues at all. Plays all apps with no playback issues at all, including iTunes purchases. Stop acting like it’s something on the customers side. It’s not. It’s your tvOS 14.3 update, and you know it. replace it, roll it back, whatever. Just fix it
Seriously. Just provide something that says the issue being worked. Every forum post regarding the issues with TVOS 14.3 is answered with the same reset your equipment BS. It’s not the Equipment! It’s the software! All three of my Apple TV’s are screwed. I can’t watch any of the 150+ movies I have purchased through iTunes. This is ridiculous.
Just an update, Still no helpful reply from Apple at all. And nothing is fixed. They could at least tell me they messed it up to force me into buying a new one. Lol
very strange that when they know it’s their fault they go silent. On the Plus side (not Disney +, that doesn’t work anymore), At least the fitness app I will never use works. Thanks Apple. What am I, Fortnite? Now I know how Parlor feels. Lol
Another customer with a lot of experience with your Apple TV 4K, experiencing the same problems as users have here. Constant streaming issues with TVOS 14.3 with apps and all of the hundreds of dollars I’ve used to purchase content on your platform. Stupid us right?
Apple TV 4K streaming not working correctly after 14.3 update
