Hi everyone my Imac screen went black and with a white circle in the middle. I turned my mac off. Instructions on internet says to turn on mac then hold the command and R bottoms simultaneously. But I’m afraid this will wipe out all my files. I spend days working on an assignment, I don’t want to lose it. What should I do?
iMac 21.5″ 4K, macOS 10.13
Holding down the Command + R keys on startup has no affect on your files, it simply boots the computer into the Recovery Partition. However please read (and follow the steps in)
IF it still won't start up please take it to your local Apple Authorized Service Provider to be diagnosed. You can find an Apple Authorized Service Provider in your area by clicking Apple Authorized Service Provider Locator (AASP) & Genius Appointment
Holding down the Command + R keys on startup has no affect on your files, it simply boots the computer into the Recovery Partition. However please read (and follow the steps in)
IF it still won't start up please take it to your local Apple Authorized Service Provider to be diagnosed. You can find an Apple Authorized Service Provider in your area by clicking Apple Authorized Service Provider Locator (AASP) & Genius Appointment
thanks for responding. I did that, I managed to start up my computer, but my document is gone because I was still working on it when the computer crashed so I hadn't saved it. I looked in the auto recovery files not there, and not in temporary items either.
Mac cross circle
