LG Smart TV & Apple TV app

Hello brigitt176,

Thanks for using the Apple Support Communities. We understand that you're having issues with the Apple TV app on your Smart TV. Since the issue is showing as related to network, that's likely where you should put your focus. Have you tried restarting your Wi-Fi network, or disconnecting from it on your device and reconnecting? You may also want to consider reaching out to LG for technical support, they may need to make sure all firmware updates are present on your TV.

Help and Product Support LG

Best regards.

Hello brigitt176,

Thanks for the follow-up. If you're still having issues, first you may want to reach out to your network provider, just to rule out issues on their end, and then follow that, if the issue persists, with contacting Apple Support for help. You can reach out to Apple's Support Team at Get Support.

Best wishes.