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Thunderbolt 3 and legacy FireWire on MacBookPro

Hello,


I'm connecting a Phase One digital back (professional photographic camera) to my MacBook Pro 15 2018 (updated software) through a FireWire cable 800 to Apple adaptor to Thunderbolt 2 to Apple adaptor to Thunderbolt 3. Everything worked fine till today. I've tested the same connection system on a friend's MacBook and it works fine.


What happens now on my Mac is that once connected to my Mac the fan suddenly starts at maximum speed, screen goes ⅓ black and it restart giving subsequently the attached report.


Any ideas?


Leo


MacBook Pro 15″, macOS 11.1

Posted on Jan 11, 2021 4:39 AM

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Question marked as Best reply

Posted on Jan 11, 2021 4:53 AM

Hi,

I suppose your MacBook Pro has memory related issue. Try to run Apple Diagnostics if it reports something related RAM(PPM001 to PPM015).

Use Apple Diagnostics to test your Mac - Apple Support

If it doesn't help, contact Apple Support to tell them about the circumstances you face with now.

Contact Apple for support and service - Apple Support


1 reply
Question marked as Best reply

Jan 11, 2021 4:53 AM in response to theotherleo_

Hi,

I suppose your MacBook Pro has memory related issue. Try to run Apple Diagnostics if it reports something related RAM(PPM001 to PPM015).

Use Apple Diagnostics to test your Mac - Apple Support

If it doesn't help, contact Apple Support to tell them about the circumstances you face with now.

Contact Apple for support and service - Apple Support


Thunderbolt 3 and legacy FireWire on MacBookPro

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