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Level 1

4 points

have given my mom my old phone to use. what do i do so her use of that phone isnt affecting my current oeraonal ohone

I gave my mom my old iPhone 6 to use. Her SIM card is in it. My current iphone11 is affected. I’ve lost contacts and my contacts info is reverting back to phone numbers only. How should I go about fixing this.

iPhone 6, iOS 12

Posted on Jan 11, 2021 6:59 AM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,802 points

Posted on Jan 11, 2021 7:02 AM

Create a separate email and Apple ID account for your Mom.

Contacts are neither stored locally on an iPhone nor in SIM. They are synced to an email account that you had Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other

If Contacts on iCloud, try this --> Restore contacts, calendars, bookmarks and more using ...

How many Contacts account (email client server) you have?
What is your default Contacts Account?
Which email account you are using to store Contacts?

See the GIF below for Contacts and Default Account

Learn how to add an email account and make it default (Watch the GIF)
This example is for Gmail but the process remains same for all Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other

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have given my mom my old phone to use. what do i do so her use of that phone isnt affecting my current oeraonal ohone

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